Frequently Asked Questions

Do I need to be with you for the sessions?

For a decluttering session it is important you are available. Decisions will have to be made about what is to be kept or not. It may not be necessary for you to be with me the whole time as I can work independently but I will need you for any questions.

For an organising session, it is possible for us to have a chat about what you hope to achieve, I can then work on this and show you the end result. It is a good idea for you to be around at the end so I can explain the changes.

Do you take my possessions away for recycling or disposal?

I do not dispose of your charity or refuse items when I leave. I will discuss options on where they can go to.

Do I need to tidy up before you come?

No, there is no need to tidy up first! In fact it helps if I can see how you are using a space and which items are on top, as they are used most.

Do I need to buy storage before you come?

No, as until we have had a good sort out you don’t know what you need. Also, you probably have some storage already which we could re-use. We’ll discuss suitable options during our session.

What happens during the session?

Each session is different depending on your requirements. We will definitely start having a look at the area you would like to sort out. We will discuss how you envisage the space at the end, and what you hope to achieve in the session. Then we will get going, sorting out what is there, giving structure and then putting your belongings back. Finally we will discuss what you are going to do with the items you no longer require.

Will you make me throw stuff away?

Definitely not, something which may not look important to me may mean the world to you. I understand you may have many possessions you really want to keep.

However, if you want to make life easier, more structured and organised and gain the benefits this will give you, it is normally necessary to part with some items, maybe quite a few. It is important we work out what is really important to keep.

What happens if I get upset during the session?

This is quite normal, things upset me too sometimes! If you are upset we’ll have a few minutes to gather ourselves again. Maybe a little chat or a cup of tea. If you need a little bit of space I will continue sorting until you are ready, then we will go again. Please don’t worry about being upset.

Will you put photos of my house on social media?

With your permission I may take photos. My main reason is when we are in the depths of a session it can be motivating to see where we started, then at the end to see the outcome.

I will not put pictures on social media without your permission and they would always be anonymous.